Services
Let us be your partner for consistent outreach strategies, engagement and marketing planning. We will walk miles with you.
Strategic Communications
Public Information Management
Support for projects that require timely delivery of public information catered to target audiences.
Focus Groups and Surveys
We provide clients the insight they need to make informed decisions.
Government and Community Relations
Working with public agencies to connect in a meaningful way through planning and proactive issue analysis.
Emergency Public Information
We work quickly to develop, coordinate, and disseminate information, alerts, warnings, and notifications to the public and incident management responders.
Community Education
Our reach is community-wide to create and coordinate public information within publicly accessed networks, platforms, and outlets.
Stakeholder Engagement
Community Relations
Our team embraces community challenges. We will employ various methods to establish and maintain mutually beneficial relationships with the communities in which the project is occurring. Building local community relationships can be the most important communication activity undertaken by an organization.
Focus Groups
Hands-on specific focus group facilitation. Our team will assemble a demographically diverse group of people to participate in a guided discussion about a particular project, or to provide ongoing feedback on a specific topic.
Outreach & Public Participation
We will roll up our sleeves to create a customized process that directly engages the public in decision-making and gives full consideration to public input in making that decision. Public participation is a process, not a single event.
Communications Strategy
Comprehensive planning, issue identification, and complete awareness of the environment and audiences must be considered for any strategy. Our team has worked in the trenches with our clients to develop the best planning results for any complex messaging initiative.
Stakeholder Identification
We will analyze the entire stakeholder landscape to identify all people critical to the success of your project.
Strategic Planning
Organizational Strategy
We focus on the development of the total sum of the actions a company, organization, or municipality intends to take to achieve long-term goals.
Operational Assessment
We will develop a systematic process for obtaining valid information about the performance of an organization and the factors that affect performance.
Project Management
Everything we do requires professional organization and management of resources. Our approach to project management is systems-based.
Plan Implementation
We put planing into action with the execution method necessary for success.
Public Relations
Media Relations
Developing individualized relationships connecting journalists and public relations professionals to your mission.
Crisis Communications
Crisis communication can be defined broadly as the collection, processing, and dissemination of information required to address a crisis situation. It is the “dialog between the organization and its public(s) prior to, during, and after the negative occurrence.
Brand Positioning
This is a critical step in branding. The brand positioning statement is a description of your target market that also includes a holistic picture of how you’d like your brand to be perceived by customers.
Storytelling
Our team will develop creative descriptions that connects a project, brand, company, or initiative to your target audience.
Public Process Consulting
Community Outreach
Plan which outreach methods and platforms are to be used in establishing and maintaining a relationship with the public in which the project is occurring.
Public Process Planning
Creation of any process (and timeline) that directly engages the public in decision-making and gives full consideration to public input in making that decision.
Issue Identification
Write a description of the identified problem -> Exploration of the impacts of the problem -> Consider whether different community/user groups perceive the problem in different ways. -> Identify existing data to better understand this problem. -> Examine the role of government and other parties in addressing the issue.
Public Meetings
Established ways for people to come together (in person, virtually [live] or on electronic platforms) to express their opinions, hear about proposed plans and projects, engage in shared learning about a topic, and work together to develop solutions.
Facilitation
On-Site and Virtual Meeting Facilitation
Facilitation is about helping the group to have an efficient and inclusive meeting. It’s also about making sure everyone can be involved in discussions and making decisions. It combines a series of roles and tasks
Team Collaboration
A communication and project management approach that emphasizes teamwork, innovative thinking, and equal participation to achieve objectives.
Issue Resolution
Address the problems that need to be solved, the decisions that need to be made, and the risks that need to be mitigated. Develop a process to think and work through these issues, and create effective actions and tools to resolve them.
Community Engagement
The process of working collaboratively with and through affiliated groups of people \by geographic proximity, special interest, or similar situations to address issues affecting these groups.
Partnering
Workshops / Team Development
Ensure that each person truly understands their role. Provide training and development tools. Step away and let them do their job. Plan meeting with team members regularly to discuss goals. Game plan for their growth.
Risk Assessment
Assessment of workplace, project or team to identify those things, situations, processes, etc. that may cause harm, particularly to people. After identification is made, you analyze and evaluate how likely and severe the risk is.
Conflict Resolution
Developing ways for two or more parties to find a peaceful solution to a disagreement among them.
Escalation Planning
Escalation process worksheets
Project Marketing
Launch and Execution Strategy
Defines several stages of the launching a campaign including development, internal messaging, external messaging, objective and goal setting, positioning, excitement building and event timing.
Graphics
Communications through visual images and/or designs.
Advertising Strategy
A plan to reach and inform around a project, initiative or a service.
Project Branding and Development
Project branding is the use of marketing techniques to create a unique brand for a project. This is typically intended to generate political capital, recognition of achievements and to built momentum for change. the systematic approach used to create, communicate and strengthen a firm’s brand.